Not sure what you need? We will tell you
Three questions about things you can check at home, and we tell you which procedure is yours and what it costs. We do not ask for your phone or email to show you the result.
You told us
- 1. They produce, but nothing is credited back on my bill Change: They produce, but nothing is credited back on my bill
- 2. I have never seen it, not since the panels went up Change: I have never seen it, not since the panels went up
Question 3 of 3
When the work finished, were you handed any documents?
You do not need to know what they are. Knowing whether you have them is enough.
Where to look
Look through the emails from your installer and the folder where you keep the house papers. What we are after is two or three PDFs with registration stamps on them, not the invoice or the quote.
- Yes, I have documents with stamps on themEven if you do not know which they are and have never read them.
- No, I only have the invoice, or I was given nothingThis one too if your installer no longer answers.
- I do not know, or I cannot find themIt is the most common answer and it is fine: looking is a job with a fixed price.
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