Solar panel maintenance in Xàtiva and la Costera
A solar installation needs little maintenance, but not none. We inspect, clean with good judgement and repair. Yours, or the one another company fitted.
Little maintenance does not mean none
Inspection
Mountings, wiring, protections and inverter. Anything working loose or wearing down is caught before it fails. A written report, with photos.
Cleaning with good judgement
Only when the data says dirt is costing you production. We tell you when it pays and when it does not, even if that means not charging you for a clean.
Repairs
A stopped inverter, a string down, degraded production. We are engineers: we diagnose the cause, we do not swap parts blindly.
Did another company install it?
It makes no difference to us. Many systems in this area were sold at the peak of 2022 and 2023 by companies that no longer exist or no longer answer the phone. Plenty of owners, foreign residents among them, have been left with nobody to call, and some do not know their system was never even registered. We inspect these installations, repair them, leave them monitored with alerts and, where needed, legalised with all the paperwork.
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Taking over an installation another company fitted
It does not matter who installed the panels. First we work out what you have, what documents exist and how it is monitored. After that we can take on maintenance, repairs or registration from a clear starting point.
It is the first thing we do when the installation is not ours: nothing that has never been inventoried can be maintained properly. It has a fixed price and it is delivered even if you book nothing else afterwards.
Fixed price
€249
VAT included
It includes a visit to your home
Whenever equipment has to be inventoried, the consumer unit opened or the physical condition checked, which is most cases.
We work in Xàtiva and la Costera. Further out, travel is quoted separately, before the order is accepted and with the figure in writing.
Last legal review of this service: .
What is included
- A review of all the documentation that exists for the installation.
- A basic visual and technical inspection at the property.
- A check of the monitoring platform and of which access is actually possible.
- An inventory of the equipment: panels, inverter, protections and, if there is one, battery.
- A report of the faults found, ordered by urgency.
- A maintenance and monitoring proposal, with its price.
What is not included
- Repairs of any kind.
- Registration or regularisation of the file.
- Transferring ownership of the manufacturer's account when that depends on the manufacturer and not on us.
- The warranties on equipment fitted by a third party, which stay with whoever gave them.
- Taking on civil or professional liability for work carried out by someone else.
What falls outside is covered by: recovering the paperwork the previous installer never handed over, registering panels that are already installed.
Where the fixed price stops
- Any repair, equipment replacement or electrical work.
- Registration or regularisation of the file, which is a separate service.
- Transferring the manufacturer's account when the manufacturer does not allow it.
What you get
Each document also says what it is not. That is what prevents the argument six months from now.
Technical data sheet for the installation
It is not a certificate that the installation was correctly built, and it does not replace the original documentation.
Condition report with the faults ordered by urgency
It is not a binding quote for the repairs, nor an expert appraisal valid before an insurer.
Action plan and maintenance proposal
It commits you to nothing: it is the map, not the contract.
Your file opened in Captia's digital records
It is not the inverter manufacturer's account, which still depends on their own conditions.
How long the takeover takes
Our turnaround
5 working days
Counted from: The day of the visit, with the form and the documents already sent.
What this turnaround does not cover
- Recovering access to the inverter manufacturer's account: that is the manufacturer's decision.
- A response date from your grid operator or your electricity retailer.
- That the installation ends up registered: this documents it, it does not regularise it.
- Taking on the warranty for equipment fitted by another company.
What depends on third parties
Your grid operator
Confirmation of the CAU and of the registered self-consumption arrangement.
No date commitment on our side.
We commit to filing a complete application and following it through. The decision date is set by the authority, not by us, so we do not promise it.
When we take on someone else’s installation and when we do not
The criteria are published because they are the part that prevents the argument later. If your case does not fit, you know before paying and not at the end of the visit.
We take the job on if
- The installation is built and running.
- The current owner can authorise access to the property and to the data.
- You let us see whatever you kept from the original job, even if it is four loose pages.
Before charging we put in writing
- That we take over the documentation and the technical picture of the installation, not the liability for what someone else built.
- That the equipment warranties stay with whoever installed and manufactured them.
- That access to the inverter account is the manufacturer's decision, which is why we do not promise it.
It stops and gets rethought if
- The visit turns up a fault with electrical risk: the standard scope stops and an urgent report is issued.
- The installation turns out not to be registered: the route is regularisation, not this service.
- A physical modification, a compulsory project, an inspection body or a planning issue appears that was not in the scope. We stop and tell you in writing what the right route costs.
If your case is not this one, we do not charge for it
Before we start we check that the service you booked is the one you need. If it is not, we tell you, we propose the right one and you decide: pay the difference, get your money back or keep it as credit. If we cannot provide the service, we refund the full amount.
While we are checking, we do not work
We do not start until we have confirmed that the file is what you say it is and that we can handle it. The paperwork you have already sent stays yours whatever happens.
What the rules say
To act before your grid operator or the authorities on your behalf we need a signed authorisation of representation. Without it we cannot request anything for you, even with all the data in hand.
Source: Ley 39/2015, de 1 de octubre, del Procedimiento Administrativo Común de las Administraciones Públicas, art. 5 (representación) y art. 21 (obligación de resolver). Verified on .
The electrical installation certificate is issued by the installer that carried out the work. Taking over the documentation of your installation does not make us the company that fitted it, nor does it transfer their warranties.
Source: Real Decreto 842/2002, de 2 de agosto, por el que se aprueba el Reglamento electrotécnico para baja tensión, art. 18 (certificado de instalación emitido por la empresa instaladora ejecutora). Verified on .
The other half of the problem is the paperwork
The takeover looks at the installation. If what is missing is the file, the certificate or the registration, that side is handled on its own and has its own price.
Frequently asked questions
Do the panels need cleaning every year?
It depends on your roof. Where it rains regularly, the rain itself does much of the work and paying for cleaning on a fixed schedule can be money down the drain. On roofs with building dust, heavy pollen or bird droppings, it does pay. The honest approach is to check: measured production tells you whether your panels are losing output to dirt.
Will you maintain my system even if another company installed it?
Yes. We take on other companies' installations, repair them and leave them monitored. The starting point is the takeover, which inventories what you have and puts its condition in writing. If the system is also unregistered, we sort out the paperwork too.
What does a maintenance visit cover?
The condition of the panels and mountings, wiring and connections, electrical protections, the inverter and its fault logs, and actual production against expected. Whatever we find is explained in writing, with photos.
Is maintenance the same as monitoring?
No. Monitoring reads your production data every day and raises the alarm when something drifts. Maintenance is the physical inspection of the installation. They complement each other: monitoring says when a visit is needed, and spares you visits that add nothing.
Do you take responsibility for what the other company installed?
No. We take over the documentation and the technical picture of the installation: we know what you have, what condition it is in and what needs doing. Liability for the work carried out and the equipment warranties stay with whoever installed and manufactured them.
Source: Real Decreto 842/2002, de 2 de agosto, por el que se aprueba el Reglamento electrotécnico para baja tensión, art. 18 (certificado de instalación emitido por la empresa instaladora ejecutora). Verified on .
Will you be able to get into my inverter app?
We try, but we do not promise it. Each manufacturer decides whether an account can be transferred and on what terms. If it cannot, we tell you, and the report is delivered anyway with whatever data is accessible.
Does this register my panels?
No. This documents what is there. If the inspection shows the file is incomplete, the next step is regularisation, which is a separate service with its own price.
Is the €249 taken off if I book something afterwards?
€100 comes off if you book the annual maintenance plan or a significant repair. The rest pays for the work of understanding your installation, which has been done either way.
Compare with the rest of the catalogue
Every service and every certificate, with its price including VAT, its pricing mode and third party fees listed separately, grouped by what is happening to the house rather than by what we call them.
See the price of every service and certificate